Company: SoluGen AI Ltd. ("Company", "we", "our", "us")
1. Overview
We are committed to protecting your privacy and handling personal data in a secure and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our products and services, or otherwise interact with us.
2. Scope
This policy applies to personal data collected through our website, applications, and related services. It does not apply to third-party websites or services that we do not control.
3. Information We Collect
3.1 Information You Provide
- Contact details (e.g., name, email address, phone number)
- Professional information (e.g., company name, role)
- Content submitted via forms, demos, or support requests
- Any other information you choose to provide
3.2 Information Collected Automatically
- IP address and approximate location
- Device, browser, and operating system information
- Usage data (pages viewed, clicks, session duration)
- Cookies and similar tracking technologies
3.3 Information from Third Parties
We may receive information from partners, analytics providers, or publicly available sources to enrich and verify data.
4. How We Use Information
- Provide, operate, and improve our services
- Respond to inquiries and provide support
- Personalize user experience and communications
- Analyze usage trends and optimize performance
- Ensure security, detect fraud, and prevent misuse
- Comply with legal and regulatory obligations
5. Legal Basis (where applicable)
We process personal data based on applicable legal grounds such as consent, performance of a contract, legitimate interests, and compliance with legal obligations.
6. Data Sharing and Disclosure
We do not sell personal data. We may share information with:
- Service providers (e.g., hosting, analytics, CRM)
- Professional advisors and auditors
- Authorities when required by law
- Parties involved in mergers, acquisitions, or asset sales
7. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. We implement appropriate safeguards to ensure adequate protection of your data.
8. Data Security
We implement technical and organizational measures designed to protect your data, including access controls, encryption, and monitoring. However, no system is completely secure.
9. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
10. Your Rights
Depending on applicable law, you may have rights such as access, correction, deletion, restriction, objection, and data portability. To exercise your rights, contact us at hello@solugenai.com.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze usage, and improve services. You may manage cookie preferences through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal data from minors.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@solugenai.com.